Last updated: 4 August 2026
This Shipping and Delivery Policy explains how Gosca handles the delivery of products purchased through our website or ordered directly from us.
We primarily deliver within Bloemfontein and surrounding areas in the Free State. Delivery to other locations in South Africa may be available on request and will be confirmed at the time of order.
Orders are generally processed within 1–3 working days after payment has been received and confirmed. Processing times may be longer during peak periods or if an item is out of stock. We will notify you if there is any significant delay.
Once your order has been dispatched, estimated delivery times are as follows:
Bloemfontein and surrounding areas: 1–3 working days
Other areas in South Africa: 3–7 working days (depending on location and courier service)
These timeframes are estimates only and may be affected by courier delays, weather, or other factors beyond our control.
Delivery costs (if applicable) will be calculated and displayed at checkout or confirmed when you place your order. Free delivery may be offered on selected products or orders above a certain value.
Where available, you may choose to collect your order from our premises in Bloemfontein. We will notify you once your order is ready for collection.
Risk in the products passes to you upon delivery or collection. Ownership of the products passes to you once full payment has been received.
If a delivery attempt is unsuccessful due to an incorrect address, no one being available to receive the parcel, or other reasons beyond our control, additional delivery fees may apply for re-delivery.
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and details of the issue. We will investigate and arrange a suitable resolution in accordance with our Refund & Returns Policy and the Consumer Protection Act.
Please note that many of our offerings (such as repairs, Call Outs, tech support, and installations) are services and do not involve physical shipping. Delivery terms above apply only to physical products.
We may update this Shipping and Delivery Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page.
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