Last updated: 4 August 2026
This Manual is prepared in accordance with Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) (“PAIA”) and applies to Gosca (“the Company”).
The Promotion of Access to Information Act gives effect to the constitutional right of access to information held by the State or by another person, where the information is required for the exercise or protection of any right. This Manual explains how to request access to information held by Gosca.
Name of Private Body: Gosca
Physical Address: 52 Welgevonden, 11 Waterberg Avenue, Langenhovenpark, Bloemfontein, Free State, 9301
Postal Address: Same as physical address
Telephone: 076 481 4165
Email: info@gosca.co.za
Website: www.shop.gosca.co.za / www.gosca.co.za
Information Officer: [Insert Name / Director / Responsible Person]
Email: info@gosca.co.za
Telephone: 076 481 4165
(The Information Officer is responsible for handling PAIA requests and ensuring compliance with the Act.)
A guide on how to use PAIA is available from the Information Regulator. You can access it at:
https://inforegulator.org.za
Certain information is freely available on our website, including:
Service descriptions and product information
Contact details
Published policies (Privacy Policy, Terms of Service, etc.)
Gosca may hold the following categories of records:
Company records: Registration documents, financial records, tax records
Customer records: Contact details, service history, invoices, correspondence
Employee records: (if applicable) employment contracts, personal information
Operational records: Service reports, repair records, quotations
Marketing records: Website analytics, enquiry forms
IT and technical records: System logs, support tickets
To request access to a record, please:
Complete the prescribed Form 2 (available from the Information Regulator’s website).
Submit the completed form to the Information Officer via email or physical delivery.
Provide sufficient details to identify the record and the right you wish to exercise or protect.
Pay any applicable request fees (if required).
We will respond to your request within 30 days (or as otherwise prescribed by PAIA).
Access to certain records may be refused in accordance with PAIA, including where disclosure would:
Involve unreasonable disclosure of personal information of a third party
Compromise the safety of individuals
Prejudice commercial or confidential information
Be privileged under law
If you are not satisfied with our response, you may:
Lodge an internal appeal (where applicable)
Approach the Information Regulator
Apply to court for appropriate relief
This Manual is available:
On our website
At our business premises during office hours
On request from the Information Officer
For PAIA-related enquiries, please contact:
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